How can you get your roof evaluated and estimated if the roofing company doesn’t answer its phone? This often happens when many homes have been damaged by the same storm. Many roofing companies simply get swamped and overwhelmed with calls. It can take days or weeks to dig out from the volume of calls, leaving many homeowners frustrated with the simple goal of getting someone out to look at their roof. We don’t have a receptionist taking calls. We have a dedicated call center with trained professionals at our facility to assist you. They can answer your questions and set an appointment right then and there. We guarantee that when you call during business hours, you’ll speak to a real, live person. Why? You have better things to do, and we’re professionals at what we do.

Okay, you’ve called us and you’re excited to have a date on your calendar when our estimator can begin the process of healing for your roof. But you wonder? Will he keep the appointment? I imagine he’s very busy and will get behind. Just like the cable guys. Just like the plumbers. I don’t want to take a 4-hour block of time off from work! Why can’t they just be on-time. Good news here. We’re not “those guys.” We’re us, and we guarantee that our estimator will arrive on-time. We know it’s not just about roofs… it’s about your peace-of-mind. We’ll be there on-time so you can get back to your life, on-time.

Repairing your roof begins with your insurance company. You should know that while most insurance companies are well-intentioned, many adjusters miss specialty roofing requirements, especially with custom and older homes (steep roofs, extra tearaways, “hidden” damage).You need to be compensated for these and other often-missed considerations to get the best roof repair possible. Here’s an idea: get our estimator out to your home before your adjuster. This way you can be prepared to ensure your insurance company pays you the amount required to repair the roof correctly. The alternative is much wasted time going back and forth, and a headache you don’t need. You already have a broken roof. A-R Roofing is an expert in working with insurance companies to help you get the most for your roof repair. We are happy to meet with your adjuster to discuss your roof. We are trained and certified in the same pricing and estimating software insurance companies use, which allows us to directly coordinate with them and agree to the insurance company’s price before your job begins. This means little to no money out of your pocket.

Perhaps you’ve received your check from the insurance company, perhaps it’s still being processed. No worries. We don’t require payment until your job is completed and you are completely satisfied. Many times we take payment from the insurance company directly.

Our teams have years of experience working with one another. This is like any other team activity. The more practice as a team, the better the team performs. And you want a high performing team on your roof. The alternative is inexperienced teams and roofers who might treat your roof as a “training job.” You don’t want that, and neither do we.

We are insured. If your property is somehow damaged, our liability insurance covers you. If one of our workers becomes injured while on your roof, you won’t face a costly lawsuit. Not all roofing companies have these insurances, which can greatly increase the homeowner’s risk exposure. We are also “Master Elite” certified roofers, which assures you’ll receive both quality products and work. Only 3 percent of contractors nationwide qualify.

No high-quality product or service is complete without a warranty that mirrors the excellence of the brand. That is why we are happy to offer one of the best roof warranties in the industry. We warranty that your new roof will be leak-free for five years, or we’ll repair the roof at no cost to you. No hidden deductibles here. And it’s not just words. We have a team dedicated to nothing more than warranty repairs. Over the past decade we have installed tens of thousands of new roofs, and we take care of each warranty claim as promptly and expertly as the initial job itself. We can offer such a valuable warranty because as a percentage of our annual volume, we don’t have many repairs. But we want you to have peace-of-mind here, too.

In fact, we take this so seriously that we even offer a “No Flat Tire” guarantee. If you should back over one of our nails while we’re repairing your roof, we will fix or replace the tire at no charge to you. Not only that, but we’ll also ensure your azaleas aren’t trashed by our trash.

If you’ve ever had your roof replaced or repaired, you know what to expect… thousands of pounds of debris and twice as many nails falling from your roof onto your property. It can overwhelm homeowners who worry about their plants and children. Well, we take care. We clean-up at the end of each day, and we have large, industrial-grade magnets that we take around your property to collect all those nails.

It can be a very uncomfortable feeling when you see your roofers climb down the ladders, pick up their gear and leave BEFORE finishing your roof. When will they be back? You paid in advance! What’s going on? Fact is, sometimes teams get pulled off jobs to help other teams who have fallen behind or are otherwise in trouble or short-staffed. But not with us. We guarantee that when we begin the job, we’ll be there until it is completed. We won't leave you hanging. We are a large company and have 20 to 30 teams repairing roofs. We have depth of staffing and well synchronized scheduling. This is additional assurance to you, and leads to high satisfaction with not only the roofs we install, but also with how we handle your job.

Behind every roof is a family relying on us. We take care of families, and certainly take care of their roofs, during the job and afterwards with any concerns or questions they may have. Our customers’ stories usually begin with a bad storm that has broken their roofs and invaded their lives. With us, their stories end with “And they lived happily ever after.”